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Work With Me

Ghostwriting for CS Leaders

You've built
the knowledge.
Let's make sure it's read.

I write in your voice and for your audience, turning what you know about customer success into content that continues to build your authority and open real conversations.

Start the conversation here →
5× Revenue growth documented in one account case study
$20k→$100k Contract expansion captured, structured, and published
#2 Account rose to second in portfolio after leveraging purchasing gap
Who this is for

CS leaders with ideas worth sharing and no time to write them.

You are undoubtedly the most thoughtful person in your QBR. You have opinions about health scores, churn signals, and what "customer success" actually means in practice. You want to put them on record. You just do not have the time to do it.

This is not content marketing in the vague, algorithmic sense. It is writing that sounds like you. Specifically grounded in real CS work, and free of the jargon that fills most feeds. I come from inside this discipline. I know the difference between a health score and an actual relationship. That distinction shows in the writing.

Currently accepting new clients. I work with 2–3 clients at a time to maintain quality and responsiveness. If you are considering reaching out, now is a good time.

What I offer

Three ways to work together.

Weekly presence

LinkedIn Content

Consistent, voice-matched posts that build your professional reputation without you writing a word.

  • 3 posts per week, in your voice
  • Delivered 5 days in advance for review
  • One revision round per post
  • Monthly 45-min strategy call
Monthly retainer · from €1000/month
Thought leadership

Long-form Articles

One well-argued, original article per month — for your site, LinkedIn newsletter, or a CS publication.

  • 1,500–3,000 words per piece
  • Interview or notes-based briefing
  • Structured for argument, not filler
  • Two revision rounds included
Per article · from €500
Documented results

Case Studies

Your real CS outcomes, written with the rigour of a business storytelling and the honesty this work deserves.

  • Interview-based, outcome-led narrative
  • Anonymised if required
  • Methods and metrics kept accurate
  • Formatted for web and PDF
Per case study · from €400
How it works

Simple. Three steps.

01

We talk

A 45-minute conversation about what you want to say, who you want to reach, and what success looks like. No pitch. No proposal deck.

02

I write

First draft within the agreed timeline in your voice, your framing, your perspective. I remove the blank page. You review, guide and approve.

03

You publish

After revisions, the content is completely yours. I am the one nobody sees and that is exactly the point.

Before you reach out

Questions worth answering.

Yes, and that is the only thing that matters. The first piece we work on is a calibration exercise: I study how you write, how you speak, and what you actually believe about the subject. If the first draft reads like a generic CS blog, it goes back until it sounds right. You will not publish anything that does not feel genuinely yours.
You own it ompletely. The moment the final draft is delivered, it belongs to you to publish, repurpose, and keep. No attribution required, no backlinks, no mention of my involvement unless you choose to share it.
Every engagement includes revision rounds. If the draft misses the mark, we discuss specifics: the direction, tone, argument, etc, and then I rewrite. The goal is a piece you are genuinely proud to put your name on. That is the only finish line.
The first conversation is 45 minutes. After that, most clients spend 15–20 minutes reviewing drafts. For case studies, a one-hour interview replaces all the written back-and-forth. The point is to take the time cost off your plate and not add to it.
Get in touch

Tell me what you want to publish.

I respond to every message within 48 hours. If what you are working on sounds like a fit, I will suggest a short call. If it is not, I will say so directly.

✓

Message received.

I will be back to you within 48 hours.

Prefer email? hello@honestcsm.com